Hotels of all types must clearly explain their cleaning procedures to attract travelers in 2021 and beyond.Īs a hotelier, you will need the right hotel property management software (PMS) software to support this new safety-first strategy and encourage direct bookings online. Of those who plan on traveling before a vaccine is widespread, 68% say they are willing to pay more to ensure their safety as a guest (full content is available to clients). Instead of price, the hotel guest experience is now driven mostly by safety. Meanwhile, traveler expectations have changed. The pandemic left thousands of small hotels empty across the world, but the hotel industry is preparing for a strong rebound. Modern hotel software offers the functionality that small properties need to meet traveler expectations and demands moving forward.
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